AI BI is an admin and management feature. It lives in the Admin section of the main menu, and only certain roles can open it (see Who can see AI BI below).
Open the dashboard
1
Find it in the menu
In the main navigation, open the Admin section and look for AI BI (it has a bar-chart icon).
2
Open AI BI
Click AI BI. The dashboard loads right inside the app, filling the screen with your charts and reports.
3
Read and explore
Browse the charts to see your latest numbers. Everything you see is scoped to your own workspace, so you’re only ever looking at your company’s data.
Who can see AI BI
AI BI is limited to admin and management roles. As a rule of thumb, if you manage the workspace, run operations, or oversee sales, you’ll have it. Front-line crew and individual sales reps won’t see it in their menu. If you believe you should have access and don’t, ask whoever manages your workspace to check your role.Even with the right role, AI BI only appears once the feature has been turned on for your workspace. If your role qualifies but the menu item is missing, the feature itself hasn’t been enabled yet — see the next section.
Turn AI BI on for your workspace
AI BI is an optional feature that’s switched on per workspace. It isn’t something you toggle from an ordinary settings page — it’s enabled for your account as part of getting set up, and there’s a one-time connection behind the scenes that links your data to the dashboard. To get it enabled:1
Ask to have it switched on
Reach out to whoever manages your account and ask to enable AI BI. They’ll switch on the feature and complete the one-time connection so your data flows into the dashboard.
2
Sign back in if needed
Once it’s on, refresh the app or sign out and back in. The AI BI item should now appear under Admin for everyone whose role includes access.
3
Open it and confirm
Click AI BI. The first time you open it, your account is matched to your workspace’s dashboards automatically — no extra steps on your end.
When the dashboard looks empty
The first time someone in your workspace opens AI BI, their account is connected to your company’s reports automatically. Once in a while that match can lag a moment behind, especially right after a new person is added. If you open AI BI and the charts look blank or show no rows:- Refresh the page. A reload usually finishes the connection and your charts appear.
- Wait a minute and try again. If you were just added to the workspace, give it a short moment, then reopen AI BI.
- Still empty? Ask whoever manages your account to confirm AI BI is fully set up for your workspace.
A brief reporting outage won’t lock you out of the page. You can still open AI BI and view your most recent charts while everything reconnects.
Good to know
- It’s view-only. AI BI shows you charts and reports — there’s nothing to save or submit on the page.
- It’s always your data. What you see is limited to your own workspace, so you never see another company’s numbers.
- Access follows your role. If your role changes, your access to AI BI changes with it the next time you sign in.
Related settings
Settings overview
See everything you can configure for your workspace, and where to find each area.
Integrations
Connect and manage the other tools that plug into your workspace.