Video: Building Custom Dashboards in Menaia (1:47)
Who sees the Dashboard
Open Dashboard from the Main section of the sidebar. It’s there for Admins, Ops Managers, Crew Leaders, and Crew Members, and also for Sales Admins and Sales Members when the sales overview is turned on for your workspace. Client Coordinators don’t have it. When Meni has drafts waiting for you, a number next to Dashboard in the sidebar shows how many.The Dashboard only appears when the full Meni assistant is turned on for you. The attention list, briefing, approvals, playbooks, and watch rules sections also need Meni automations to be on for your workspace — without them, the Dashboard shows just your pinned views. If you don’t see something described here, it isn’t turned on for your workspace. See Feature availability.
The top of the page
The header shows today’s date and a greeting. Below it is a one-line headline from today’s morning briefing, or “Here’s where things stand across your workspace.” if there isn’t one yet. Three buttons open Meni for you:- Ask Meni — opens the chat panel. See Ask Meni.
- What needs my attention? — asks Meni to pull together what needs you right now.
- Build a dashboard — asks Meni to suggest a few live views it could build and pin for you, based on your data.
Needs your attention
Needs your attention lists signals — things Meni spotted that probably need someone to act. The most urgent ones are listed first, and the count sits next to the title. The first six show by default; click Show all to see the rest. You only see signals about data your role can see. Built-in checks include:
Meni also adds signals when one of your watch rules fires, and when it discovers something unusual in your data on its own.
Work a signal
Click a signal to expand it. You’ll see the details and chips for the records involved — click a chip to open that record. Then:- Meni looked into this — for many signals, Meni investigates in the background and writes up what it found. Click Show more to read the full write-up, click a suggested question to ask it in the chat, or click Review next to a suggested action to open it in Meni for approval. Click Reinvestigate to have Meni look again.
- Ask Meni — opens the chat with the signal already described, so Meni can explain what’s behind it.
- Keep watching this — on signals Meni discovered, turns the finding into a watch rule for you to review.
- Snooze — hide the signal for 1 day or 1 week.
- Dismiss — remove it from the list.
Morning briefing
When Meni has written today’s briefing for you, the Morning briefing card shows a few short sections with links to the records they mention, marked Written by Meni. The briefing is personal and is refreshed each day.Waiting for you
Waiting for you lists drafts your playbooks prepared for your approval. Each row shows what Meni wants to do, a short summary, and when it was drafted.- Approve — carry it out. Approving a follow-up email asks you to confirm first: “This will email … right away. It can’t be unsent.” Click Send email to send it.
- Reject — discard the draft.
- Details — open the full draft. You can edit an email before approving, and see How Meni got here: what set it off, what Meni looked up, and what it drafted.
Playbooks and On watch
- Playbooks lists your playbooks with whether each is Active or Paused and what triggers it. Use the … menu to Pause, Resume, or Delete one, or click Manage to go to the Automations page.
- On watch lists your watch rules with their status and what makes them fire. Click Manage to pause, rename, or delete them.
Pinned views
Any chart, KPI, or table Meni builds in the chat has a Pin button. Pinned views appear under Your dashboards. They’re personal — only you see your pins — and you can keep up to 30.1
Ask Meni for a view
For example: “Chart completed jobs by crew over the last month.”
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Pin it
Click Pin on the card in the chat. The button changes to Pinned.
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Find it on your Dashboard
The view appears under Your dashboards and refreshes with fresh data when you open the Dashboard.
- Reorder — drag the handle next to the title, or use Move up and Move down in the … menu.
- Open — click the title or the arrow to open the view’s own page. Clicking a bar or slice on a chart opens the view page with the records behind it.
- Unpin — from the … menu.
The view page
The view page shows one pinned view full size, with more controls:- Rename view — click the pencil next to the title, type a new name, and press Enter.
- Time range — switch between 7D, 30D, 90D, and 12M.
- Granularity — group by Day, Week, Month, or Quarter.
- Refresh — on a live view, reload the data now.
- Ask Meni — opens the chat to walk you through the view and suggest ways to refine it.
- Unpin — asks you to confirm, then removes the view. You can always rebuild and re-pin it with Meni.
Drill into the records
On the view page, click a bar, slice, or KPI tile to open a side panel with the records behind this number. If nothing in the current time range adds up to that value, the panel says so.View status
Under the title, a status tells you how current the view is:A live view always runs with your current permissions, so it never shows you data your role can’t see.
Workspace data views for Admins
When it’s turned on for your workspace, Admins can ask Meni for charts and reports on nearly anything in the workspace — including text messages, calls, and voicemails — not just the standard lists like leads, estimates, and jobs. These views show Workspace data as their source. They pin and refresh like any other view, and they re-check your permissions each time they run. If you’re no longer an Admin, the view shows Access blocked.Getting started
If you have no pinned views, no signals, and no briefing yet, the Dashboard shows Ask Meni your first question with a few examples to try:- Show me leads by owner this month
- Which invoices are overdue, and by how much?
- Chart completed jobs by crew over the last month
What’s next
Ask Meni
Ask questions, build charts, and approve changes in the chat.
Automations
Set up playbooks and watch rules, and work the approval queue.