Video: How to Sign In to Menaia (1:02)
Sign in with an email code
1
Open the sign-in page
The Sign in page says “We’ll email you a one-time code — no password needed.”
2
Enter your work email
Type the email your administrator added you with in Work email, then press Email me a code.
3
Enter the code
The page changes to Check your email and shows the address the code went to. Type the 6-digit code from the email into 6-digit code and press Continue.
- Press Resend code to get a new code. You’ll see “We sent you a fresh code.”
- Press Use a different email to go back and fix a typo.
Continue with Google
Press Continue with Google at the top of the sign-in page and choose your Google account. The Google account’s email has to match the email you were added to Menaia with.Sign in with a password
If you’ve set a password, you can use it instead of a code.1
Switch to password sign-in
Below the code form, press Use a password instead.
2
Enter your email and password
Fill in Email and Password, then press Sign in.
Pick a workspace
If your email belongs to more than one workspace, you’ll see Select Organization after you sign in: “You belong to multiple organizations. Choose one to continue.” Click the workspace you want to open. To switch to a different workspace later, sign out and sign back in, then pick the other one.If the workspace you pick has no branches set up, you’ll see “This organization does not have any branches configured. Please contact your administrator.” An Admin of that workspace needs to set up a branch and add you to it.
Forgot your password?
Video: How to Reset Your Menaia Password (0:50)
1
Open the reset page
On the password sign-in form, press Forgot your password?
2
Request a reset link
Enter your email and press Send reset link. You’ll see Check your email: “If an account with this email exists, an email has been sent with instructions to reset your password.”
3
Open the link in the email
The link opens a Reset Password page.
4
Choose a new password
Enter it in New Password and again in Confirm Password, then press Reset Password. It must be at least 8 characters, and both entries must match.
5
Sign in again
You’re taken back to the sign-in page. Sign in with your new password or an email code.
Sign out
At the bottom of the sidebar, click your name, then choose Sign out. Signing out also signs you out of Menaia in your other browsers and on your other devices. Each one signs out once its current session runs out.If something goes wrong
Email code problems
If the code email doesn’t show up, check your spam or junk folder. Make sure you typed the address correctly (Use a different email lets you fix it), then press Resend code.
Password problems
Account problems
A customer’s link says “Link invalid”
The secure links Menaia emails to customers can stop working. When a link is broken or already used up, it opens a page titled Link invalid: “This access link is no longer valid.” This page isn’t about your own sign-in. The customer needs a fresh link. For proposals, press Resend Proposal (see Expiration: how the secure link stays safe).What’s next
Your profile
Set a password and update your details.
Finding your way around
Get to know the sidebar and the top bar.
Create your workspace
New to Menaia? Set up a workspace for your company.